Privacy policy

Our contact details

Prelude School of Music

Suite 8-9, Third Floor, City Buildings, 21-23 Old Hall Street, Liverpool, L3 9BS

07414471585

preludemusicliverpool@gmail.com 

We currently collect and process the following information:

·       Personal identifiers, contacts and characteristics (for example, name and contact details)

·       Any Health/Learning Difficulties

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·       Via telephone conversation

·       Via our website

We use the information that you have given us in order to:

·       Pair you with an appropriate tutor

·       To maintain a direct line of communication in order to schedule lessons, inform you of changes to services, costs, absences, etc.

·       To ensure safeguarding

We may share this information with other teachers/music institutions, specifically of instruments/services Prelude School of Music does not offer.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Jessica D’Silva at preludemusicliverpool@gmail.com

(b) We have a legitimate interest. 

How we store your personal information

Your information is securely stored.

We keep your personal information on file for the period you remain a student of Prelude School of Music.  No later than 6 months after the cessation of services between you and Prelude School of Music, we will then dispose of your information securely. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at preludemusicliverpool@gmail.com if you wish to make a request. 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at preludemusicliverpool@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:       

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Last updated 07/07/2022